My Leadership Philosophy

My twitter bio ends with this statement “I’m bad at writing recipes, great at cooking the food.” That has always meant to imply that, while I may be good at doing something, I don’t really know what goes into it all the time. When I set out to define my leadership philosophy, I didn’t realize how hard it would be to put all my thoughts and philosophies into words.

I’ve been guiding and advising future leaders for many years, as a mentor and overall advocate, and my advice hasn’t changed much in that time. My concept of good leadership is informed by being a woman in a male-dominated field, a person of color in a primarily white-dominated world, and a general faith in the power of a good-hearted group of people.

Read More

To All Women in Tech*

There are many “right ways” to be a woman in tech, and I hope that people have learned to welcome you with open arms. But at the same time, I worry that some women may not feel brave enough to ask if they are welcome.

I have something subversive to share with you.

I once felt that to be a woman in a male-dominated field (that’s just existing, not even excelling) you had to be as un-female as possible. I had this suspicion in the back of my mind that not allowing women to express themselves as women (but then also claiming them as part of your diverse workforce) — I had this suspicion that it was a lie.

Then I had two great chats with two great women, and I’m going to share their wisdom forever. And I’m writing it here so that you can, too.

  1. Helen 侯-Sandí and I were at a WordCamp afterparty and wearing very fancy dresses. I told her I felt self-conscious because “it was too feminine” (it wasn’t) and her response was “Women have boobs. If we want women in technology, men will have to learn that boobs** aren’t what keep people from being developers.”
  2. I told my sister I was having a heckuva time choosing the color of my laptop. I was stuck on “If I get a pink one, will anyone take me seriously?” and also “Should I be working to dignify WordPress overall” (by getting a dark grey laptop? idk). And she said to me “Anyone who will choose not to take you seriously because your laptop is pink was already not going to take you seriously. Get a pink laptop and remind them that women are leaders, too.”

That is when I saw through some distracting self-perpetuating nonsense:

  • Women, do not shame other women for being too feminine.
  • Women, do not shame other women for being too masculine.
  • Women, do not shame others for not fitting your idea of who they should be.

It’s hard enough out here trying to smash this towering patriarchy. Don’t hamstring everyone from within. Get your sister-phoenixes and get the heck ready to rise.

*Tech and medicine and any other male-dominated field out there.
**The use of the word “boobs” isn’t a vocabulary choice that you would associate with my blog, and especially not in a post labeled “leadership”. However, I felt that given Helen’s notoriety, no one would believe me if I pretended that the word choice was anything but that.

Unlucky in Travel

I was at dinner with friends recently and, during the course of our mutual catching up, was told that I have the most spectacular stories. We’re all travelers in that group, both for work and for pleasure, so the fact that I seem to have the most unusual experiences of all of us is notable.

Here are the most memorable circumstances, occurrences, and happenstances from the past year or so:

  • I told a 20-something man to stop verbally berating an older woman who was struggling to lift her luggage. He looked as though he might strike me, and for a moment I was worried he would. He did not.
  • A ticketing agent argued with me about my name for 10 minutes. She called a “Joseph Haden Chomphosy” to the desk, and I was sure it was my name but had gotten cut-off. We resolved it with me saying “If you think that somewhere on the planet, there is both a Joseph AND a Josepha with my last name and they both just happen to be in this building at the same time, you have a lot more faith than I do.”
  • A passenger had a panic attack in the door of the aircraft and her service dog got loose and wandered around the cockpit.
  • I flew out of an airport that was so small it hadn’t started taking electronic tickets yet. To this day I am not sure how they managed to get me on the plane, because it wasn’t with a paper ticket.
  • I had a long conversation about the educational system and how it doesn’t properly account for populations that suffer from systemic inequality.
  • On an entirely different flight, I had a long conversation about racism, college application processes, and real estate.
  • Three times I have practiced an upcoming presentation on random strangers (because our flights were delayed).
  • I was sent through security three times in 15 minutes at the same airport. They tested the same bottle every time even though it had been marked by them already.
  • I have been transported by random, non-taxi cars by two separate travel companions and have lived to tell the tale.
  • Twice I have shown up to an airport, ticket in hand, and been told that I am not a ticketed passenger.

And I didn’t even travel that much last year.

I was recently told by an absolutely brilliant woman that the best place for observational research is an airport, because that’s when people are their most honest selves. But if I believed what airports have to say about me, you’d think I was the unluckiest traveler around. 🙂

The Trouble With Following Your Passion 

As a high school student, I was regularly told to follow my passion. It’s the advice many teens are given specifically related to career aspirations, elective selection, and future college applications. Find what you’re passionate about and focus on that. It’s a trope that lines up beautifully with “love what you do and you’ll never work a day in your life”.

As I’ve progressed in my career, and taken on mentorship of those who will come after me, I’ve learned how perilous that advice can be.

Unknown Unknowns

When you receive the advice to follow your passion early in your life or your career, you have so many things you haven’t encountered yet. In my case, I was passionate about music. In part, I was passionate about it because I naturally excelled at music and I greatly disliked doing things I was bad at.

I focused intently on music with the ultimate end goal of “being famous*” since that’s what most musicians we know of are: famous. I didn’t realize that there were other parts of music that we going to be more appealing to me. Things like learning how to work in an ensemble, and how to guide an ensemble. Or the semantic language of music and its deep ties to math.

Passion Paradox

And while we’re on the subject of things we’re naturally good at, let’s talk about what makes you passionate. In order to enjoy a task, it’s important to have some level of mastery. So few people find joy in being bad at stuff (which is separate from enjoying new experiences). When we tell inexperienced people to follow their passions, we run the risk of cutting off the opportunity to grow their skills.

Consider lexicography.

This is one of those jobs that would make absolute sense for someone with a voracious love of reading, writing, and the ever-evolving nature of language. You might not suggest to any teen who loved reading that they “pursue professional reading” since there just aren’t that many job opportunities. Exposure to related work and fields is paramount to discovering those nuanced parts of what drives a passion.

Network Disadvantage

Not that this suggestion is perfect. I am aware that exposing your student to a broad spectrum of vocations isn’t possible for everyone. Take Your Child to Work Day gives them insight into your work world, which is of course helpful. Having a network that helps or encourages internships or job-shadowing is definitely a matter of privilege.

My best suggestion for broadening your knowledge without a network is to get a mentor. In my limited experience, it’s not been hard to get someone who is willing to mentor you. What is hard is being easy to mentor (and making the best use of everyone’s time).

Examined Pursuits

As with so many things, my recommendations boil down to “going in with your eyes open”. If you want to be famous, and you’ve learned all the many ways you can be in an industry without being the improbable star, yet still want to strive toward stardom then great. You have every right and you’re probably going to be amazing!

Just make sure that you take the time to know more about the entire landscape before you start.

* I have not, in case you missed it, gone on to be a famous musician. I work in technology.

Ex Officio: The Best Title You’ll Ever Take

From time to time I have the pleasure of introducing the concept of ex officio to groups I work with. It’s normally a concept reserved for non-profit boards, but I’ve found that its value goes far beyond that.

In the most basic terms, it refers to a position that participates in research, discussions, and overall analysis but has no voting power. In my experience, it’s held by former voting board members or close advisors.

“What’s this,” you say? “A board member who fights but never gets any power of voice?”

Not exactly.

As I said to my friend Helen today, I have infinite empathy, trust, and use for this type of voice in organizations.

The Strength to Move Forward

Good leaders know that one of their key responsibilities is to future-proof their organization. That means making sure you know who should take up the reins after you, and who could take them up after that person. It means knowing that new ideas are how you stay relevant. It means knowing that having institutional knowledge isn’t the same as having visionary excellence.

There’s power in the ability to look the future of your cause (or company, or church) in the eye and say “I’ll help you remember what got us here, but it’s up to you to get us there.”

The Wisdom to Look Back

I’ve served in an ex officio capacity on a number of occasions. I bring over a decade of knowledge in non-profit service, leadership, and marketing to the table (among some other skills) and I have seen a lot of teams through growth and change. I am always delighted to offer that knowledge as a resource, without limits. A group mentor for learning leaders.

These learning leaders (regardless of their age) have asked you to do this so they can learn from the mistakes of others. Or so they can always have a concept of their roadmap by deciding where to go while also connecting to where they came from. Or so they don’t suffer through a solved problem.

Probably a little bit of each, if we’re honest.

The Space for Lasting Change

When you have a clear-eyed group of leaders and a selfless set of advisors, you can make more confident plans for future visions. You can forecast how a program will be received. You can gauge how long it takes your organization to embrace a new direction.

Most importantly, though, you set everything up for success and get to help train a new generation of powerful, life-changing voices.

Tips for the First-Time Ex Officio

  • Set aside the notion of “Only One Right Way” – Consider the possibility of “A Few Clearly Wrong Ways” and many ways that are basically right.
  • Present facts both positive and negative – A good resource tries to be balanced and this is no exception.
  • Don’t lobby – This isn’t the time to make carbon copies, it’s the time to uncover shared foundations. See item one.
  • Offer perspective proactively – There are so many unknowns. That’s why you’re there, to shine lights on mysterious spaces.
  • Refrain from “I told you so” – We all get it wrong sometimes. Shaming people forces inaction, not correction.
  • Practice tender discipline – Challenge people to do more than they are comfortable with, but work with what they have.

Making the Most of Your WordPress Meetup Experience

I’m a longtime organizer of local events, from happy hours to educational gatherings, and nothing makes me happier than seeing a crowd making connections and learning new things. As an unapologetic extrovert, I find every event I attend invigorating and joyful.

But I know that the world also has introverts and shy, but friendly people. For those people, things like Meetups are scary.

Meetups are great in theory. They gather people together based on nothing more than proximity and a shared interest with the sole intention of making friends out of strangers. It can be an ideal alternative for anyone who dislikes the advice “join a church” or “meet people at the gym”.

The hard part is making yourself attend these group events so you can meet people in real life.

  1. Bring along a friend. They don’t have to use or know about WordPress. Friends for moral support are welcome at all events.
  2. Don’t be too hard on yourself. You’ll hear, a lot, that WordPress is easy. I’m here to dispel that rumor – it’s the easiest of CMSs, all of which are hard. WordPress is the easiest difficult tool you’ll use to manage your content, so don’t worry when you get things wrong sometimes.
  3. Ask specific questions if you’ve got them. Once you have become an expert in anything, it’s hard to know what non-experts need to know. If you’re new, bravely ask your questions even if you think they are dumb.
  4. If WordPress is new to you, then take notes. You’ll need them later.
  5. If WordPress isn’t new to you, then be prepared to hear new things. Flint sharpens flint.
  6. Don’t let highly-skilled people scare you. WordPress was and always will be a brilliant blogging platform. Embrace it. Everyone started at zero. If you find a person who was born knowing WordPress, you let me know straight away!
  7. Be brave enough to come back.

And I’d like to share my personal WP Meetup manifesto:

  1. I will always greet you so you know you’re in the right place.
  2. I will not condescend to you when I’m explaining things.
  3. I will make room for vulnerability; admitting you don’t know something is hard.
  4. I will make sure you’re invited to the table.
  5. I will shed light, not heat.

The Burden of Proof

As we head into the final quarter of the calendar year, many organizations are looking toward the future. Sorting out the money, planning the calendar, and identifying the biggest worries are high on most board agendas. And from time to time, every board stops to look at their mission statement, just to make sure they are still headed in the right direction.

One of the boards I serve on is doing exactly that. There are discussions of who we are, what purpose we serve, and where we fit in the local landscape. We discussed what we want to be in the future, what we tell people about ourselves, and why we want to be part of the organization. And, of course, we discussed who we believe our audience to be.

Who We Speak To

The question of who your audience is versus who you want them to be is never an easy one. For so many organizations the answer to “who do we want to appeal to” is “we want to appeal to everyone”. And of course who your audience currently is tends to tie right in to who you appeal to naturally. During our conversation of audience, our board president said:

“If you serve, or want to serve, minority groups, then the burden of proof lies with you. Not with the people you wish were there.”

To clarify that a little, if you want to speak to people who have reason to believe you are not speaking to them, you have to say “and that includes you”. If you are a church that accepts and loves those of all sexual orientations including LGBTQ+ folx, you have to say it. If you are a technology company that accepts and values those of all skin colors and sexes including people of color or women and nonbinary members, you have to say it. If you are a sports league that accepts and invests in those of all levels of ability including rank beginners, you have to say it.

What We Want to Be

All people, as we grow into the wonderful adults we will be, are shaped by those around us. We are formed by the experiences we are afforded (or subject to, depending on your perspective). We trust what we know and sometimes that means we surround ourselves with people who think, act, look, or speak like us.

Trusting in what we know is a basic survival instinct; anyone like us, probably won’t harm us. Stereotyping is a basic coping mechanism; grouping people and things lessens our cognitive load. Putting our faith in people and things that aren’t already like us takes a lot of self-awareness and personal growth… but we don’t continue to grow without it.

With these combined truths, you can see why it is so important to state when you embrace that which is not like you. Because people, when left to our own devices, often won’t.

Where It Takes Us

Very few people or companies will argue that diversity (of thought and demographic) is bad. There is a lot of support for the idea that different view points leads to better outcomes, no matter the project.

The most important thing that it does, though, is help us to share who we are with the people who would love to be here… if only they knew we were here for them. Figure out who you wish you could share your work with, and tell them how much you miss their voice.

Not sure how to get started? Here are a few things you can do today!

  1. Look for coded language in your public content.
  2. Instead of broad declarations (everyone is welcome), make clear statements (beginners welcome).
  3. Amplify people who are having trouble getting heard. 
  4. Here are a few more ways to support minority voices.

The Panel Predicament

For anyone who has worked with me organizing content-driven events, you will have heard me say regularly how much I hate panels. I am quick to declare my dislike of them, but generally only in the safety of a group of organizers. I’ll try to provide some clarity in the need for panels, why I dislike most panels I see, and what we can change to make them better.

The Value of Panels

In theory, I understand the appeal of panels. There is a lot of information available in the world, and it’s increasingly difficult to assess how trustworthy to consider the opinion of any self-proclaimed expert. There are many ways to achieve expert level opinions: by education, by research, by practice. Probably other ways, too. To solve the problem, we host panels. We gather industry thought leaders or experts and have them discuss things openly, in the accountability-forging context of “filming in front of a live audience”. We then leave it up to the audience to decide — what is your version of this truth that we’ve presented to you, almost without editorial aid?

The Failing of Panels

In practice, panels are far from that. They are either overpowered by a single voice or are overpowered by apparent fighting among the panelists. Moderators double as panelists and leave the group with no discernible direction. Panelists answer in a round robin style, often leaving no time for interesting or informed viewpoints to shine through. Panels are overstaffed and used as a way to prevent the discomfort of having to turn down speakers. Most people don’t apply to be on a panel, and many who get assigned to participate on a panel think that it means no preparation is required.

The Best Panels

It’s not that we’ve never seen a good panel. We see them from time to time, on TV or at large-scale niche events. There is a lot of writing available about how to be a better speaker, but not a lot about how to be a better panelist. Or even how to craft an excellent panel as an organizer. So I’ll tell you what’s proven to work for me over the years, as a long-time event organizer.

Crafting an Excellent Panel

In my experience, the best panels require a thoughtful moderator and panelists with a decent level of rapport (but not best friends). It’s great if you already have a group that fits that description. If you don’t there is a short, simple process that you can follow to foster one from the expert panel you have assembled.
  1. Dedicated Moderator – Find your moderator first, because you’ll need them throughout this process. The best moderators keep the discussion moving by helping with time management, directing questions toward particular panelists, and resisting the urge to join the discussion.
  2. Limited Number – If the time allowed for your panel is one hour, you should select no more than three panelists not including the moderator. That gives each speaker about 15-20 accumulated minutes assuming everything else is perfect.
  3. Prepare Panelists – Your moderator and panelists should have two meetings. Each meeting should take about an hour and be via voice (or a video call if you feel fancy). In the first one, do some general introductions and learn about everyone’s expertise as it relates to your broad topic. The moderator should take notes* and the panelists should explore what they are all excited about so that a topic can be defined.
  4. Clarify Your Topic – After the first meeting, the moderator will know what the most interesting areas of expertise each panelist has. That will help them guide questions (whether prepared or from the audience) to the right people. It will also help create a panel title that is clear, concise, and marketable.
  5. Written Questions – In the second meeting, the moderator should have some questions that have already generated interesting discussions among the panelists. Ask the panelists if, since their last meeting, they’ve been wondering about something another panelist said. Write down 5-10 questions and be prepared to start the panel on the day with 2-3 of them.

Rinse and Repeat

That’s it! Five steps and most of them are talking. 🙂 The first time through it will feel strange and uncomfortable, but after that it’s like riding a bike. *A note on notes. If you’re the moderator the notes you’re taking are:
  • who has a tendency to talk the most
  • who needs encouragement to talk
  • what panelists do 
  • what panelists wish they could do
  • why they do what they do (their philosophies)
  • why their future vision is what it is (their observations)
  • etc

From LiveJournal to WordPress

It’s been over three years since my grandmother passed away. She was a brilliant woman and a prolific writer. When I first started my daily blogging (in 2009) she and my mother were two of the first and most regular readers. That daily blog is all on this blog, though clearly much less frequent than daily.

Last week my sister and I were in search of one of my grandmother’s recipes. I was certain I had it in my old emails, so I went in search of everything my grandmother once sent me.

In addition to comment notifications and a few threads about literary executorship, there was one lone email she sent me from her blog on LiveJournal that she thought I would enjoy. I don’t know if I appreciated the post as much then as I do now (so many years have gone by and I surely have changed since then), but it did lead me to her old blog.

It’s been placed in memoriam status, but it seems like one of those things I should move into a platform I trust. I will start the process of moving her writing into WordPress and everything that goes with that soon, so here’s to a new digital adventure on the horizon!